Ace88 Terms and Conditions — Please read before using

By accessing or using the ace88 platform, you are considered to have fully accepted these Terms & Conditions. ace88 reserves the right to update these terms at any time, and continued use of the platform after any changes constitutes acceptance of the revised terms.

These Terms & Conditions constitute a legal agreement between ace88 and its users. ace88 is an entertainment-focused online gaming platform offering slots, Live Casino, bingo, and more to players in Bangladesh and other countries. By using the platform, you acknowledge that you will comply with all applicable laws and regulations.

• Users must be at least 18 years old to use ace88 services.
• Ace88 reserves the right to modify, suspend, or discontinue its services at any time and for any reason.
• Ace88 services are intended for personal entertainment purposes only.
• Users are responsible for keeping all information provided on the ace88 platform accurate and up to date.
• Any disputes related to ace88 will be settled under the legal jurisdiction designated by ace88.

To open an account on ace88, you must register with accurate and complete information. Each individual may only create one account. If a person is found to have multiple accounts, all accounts will be closed and deposited funds may be forfeited.

Ace88 may request identity verification documents from users at any time as part of its KYC (Know Your Customer) process. Withdrawals may be put on hold until this process is complete. The ace88 security team monitors every account and reserves the right to verify any account where suspicious activity is detected.

• The name, address, and date of birth provided at registration must be accurate.
• Your account password must be kept strictly confidential and must not be shared with any third party.
• If you suspect unauthorized access to your account, notify ace88 support immediately.
• Running multiple accounts on the same device, IP address, or payment method is prohibited.
• Ace88 will complete the verification process within 72 hours of receiving the required documents.

Deposits on ace88 can be made via bKash, Nagad, Rocket, and other approved payment methods. The minimum deposit amount is BDT 100, and the maximum single deposit is subject to limits set by ace88. Deposits are generally credited to the account instantly. If there is any delay, please contact ace88 support.

Withdrawal requests on ace88 are typically processed within 15 minutes to 24 hours. However, withdrawals may be delayed if KYC verification is incomplete or if there are any issues with the account. All withdrawals can only be made to the payment method used during the original deposit.

• The minimum withdrawal amount is BDT 300.
• Withdrawals may only be made to the registered payment method and not to any third party.
• Deposited funds may be withdrawn after being wagered at least once.
• Ace88 reserves the right to put withdrawals on hold while investigating suspicious transactions.
• If any additional charges apply to deposits or withdrawals, you will be informed in advance.
• Bonus balance cannot be withdrawn directly; wagering requirements must be completed first.

All ace88 bonuses, free spins, cashback, and promotional offers are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus. ace88 reserves the right to modify or cancel any bonus offer at any time.

The welcome bonus is available to new members only and is awarded on the first deposit. To cash out bonus funds, a specified number of bets must be placed — this is known as the wagering requirement. ace88's bonus wagering requirement is generally 20 to 40 times.

• Each bonus has its own expiry date; any unused bonus will be forfeited once it expires.
• Winnings from bonus funds require the wagering conditions to be met before withdrawal.
• Participating in the same promotion more than once is not allowed unless explicitly permitted by ace88.
• Ace88 reserves the right to cancel any bonus and withdraw any winnings earned from it if deemed necessary.
• Reload bonuses and cashback offers will be provided in accordance with ace88 announcements.

Certain activities are strictly prohibited on the ace88 platform to maintain fairness and security. Violations will result in immediate account closure and possible forfeiture of all balances. The ace88 security team monitors the platform around the clock to detect any irregular activity.

• Creating or operating multiple accounts.
• Playing games using bots, scripts, or automated software.
• Attempting to abuse bonuses or exploit the bonus system.
• Attempting unauthorized access to another user's account.
• Any form of hacking or cyberattack on the ace88 platform.
• Transactions involving illegal funds or money laundering.
• Harassing or threatening other users.
• Spreading false information in the name of ace88.

Ace88 believes gaming should be a fun and enjoyable form of entertainment. We never want it to have a negative impact on any player's life. That's why ace88 provides a range of tools and features to support responsible gaming.

If you feel that gaming is getting out of your control, please contact ace88 Support. Full details are available on our Responsible Gaming page. ace88 is always committed to prioritizing players' mental well-being and financial safety.

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss cap within a defined time period.
• Session Timer: Use session limits to track and manage your gaming time.
• Cooling-Off Period: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Option to suspend your account for an extended period or permanently.

Ace88 reserves the right to temporarily or permanently close any account under the following circumstances. If an account is closed, ace88 will notify the user by email and arrange to return any valid balance, though balances may be forfeited in cases involving prohibited activity.

• Violations of these Terms & Conditions will result in account closure.
• Accounts may be suspended if KYC verification is not completed.
• Accounts will be frozen during any investigation into suspicious or fraudulent activity.
• Users may also request account closure through self-exclusion.
• Accounts that remain inactive for an extended period may be declared dormant.

Ace88 reserves the right to partially or fully update these Terms & Conditions at any time. For significant changes, ace88 will endeavor to notify users in advance via email or through the platform. Continued use of ace88 after any changes constitutes acceptance of the updated terms.

If you have any questions or concerns about ace88's Terms & Conditions, please contact our support team. We are always committed to resolving your issues quickly and effectively.

• Live chat is the fastest way to get in touch with ace88.
• Detailed complaints can be submitted through email support.
• The ace88 support team is available 24/7.
• Ace88 provides mediation to help resolve any disputes.